Your privacy is important to us. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
Vital Design may periodically change this policy by updating this page. You should check this page from time to time to ensure that you are in agreement with any changes. This page was last updated on May 29th, 2018.
What Do We Collect?
We may collect the following information:
- Name and job title
- Contact information including email address and phone number
- Company name
- Other information collected in customer surveys
What Do We Do With the Information We Collect?
We collect the above information so that we can provide you with a better experience and offer more targeted products and services. We also use the information for the following reasons:
- Internal record keeping
- To improve product and service offerings
- We may send you emails about new products or services, special offers or other information that we think you may find useful using the email address you provided
- We may use your information to contact you to conduct market research using the contact information you have provided us, which may include email, telephone or mail
How Do We Secure Your Data?
Vital Design takes the security of your data seriously. Vital Design has strict company-wide standards with regards to passwords, access to accounts and general usage of data that protects the data of website users.
A cookie is a small file that is placed on your computer’s hard drive with your permission. Cookies are used to collect information on your browsing preferences so that web applications can tailor their operations to meet your needs, likes, and dislikes.
You can always choose to accept or decline cookies. Many browsers automatically accept cookies for you. If you would like to decline cookies you can usually update your preferences within your browser settings. Do note that you may lose access to certain areas of a website or not be able to take advantage of a website’s full functionality once you disable cookies. For more information on changing your cookie settings visit www.aboutcookies.org or www.allaboutcookies.org.
Types of Cookies on https://vitaldesign.com
- Google Analytics
- Google AdWords
What Other Information Do We Collect?
Social buttons – Social buttons appear on several pages throughout the Vital Design website. These buttons allow you to share or bookmark a specific page or blog post. To implement these buttons on our website we use scripts that originate from domains outside of https://vitaldesign.com. These social media sites are likely collecting information regarding your activity on the internet, on our site as well as other sites you visit. When you click on a social share or like button or even if you are simply logged in to a social site and don’t click a social share button, the site may be registering your actions and noting which site and page you are on. To learn more you can reference the specific privacy policies on each site.
External web services – We use a number of external web services on the Vital Design website, mostly to display content within our web pages. For example, to display slideshows we sometimes use SlideShare; to show videos we use YouTube and Vimeo. This is not an exhaustive or complete list of the services we use or might use in the future when embedding content, but these are the most common. As with the social buttons, we cannot prevent these sites, or external domains, from collecting information on your usage of this embedded content. If you are not logged in to these external services then they will not know who you are but are likely to gather anonymous usage information e.g. number of views, plays, loads etc.
Email tracking – When we correspond with you via email, certain emails will include tracking while others will not. For example, personal correspondence or emails with invoices attached would have no tracking. Other emails may include tracking so that we can monitor open and click-through rates to determine which campaigns are the most effective. If you do not want any of your emails tracked you should unsubscribe from Vital Design’s emails.
Call Tracking – When you call one of the numbers on the https://vitaldesign.com site your information will be recorded in our call tracking software. This data includes the source (how you came to the website), what number you called from, what number you dialed, the location of your number, and the name or company associated with that number.
Live Chat – When using the chat software on https://vitaldesign.com, the chat log will be recorded for reference.
Links to Other Websites
Our website contains links to external sites. Once you click on one of these links you have left our site and we no longer have control over what information is collected or tracked. Please note that these external sites are not governed by this privacy statement.
How Can You Restrict the Use of Your Personal Information?
There are a few ways by which you can restrict the use of your personal information:
1. If you fill out a form on a website be sure to click or unclick the button indicating that you do not wish for your information to be used by anybody for direct marketing purposes.
2. If you have agreed that a company can use your data for direct marketing purposes you can contact them to let them know you have changed your mind and you wish to be removed from their marketing list. You can contact us at [email protected].
You may request details of personal information which we hold about you under the Data Protection Act 1998.
If you believe the information we are holding on you is incorrect, or you would like that information erased, you can contact us via any of the following methods:
Email: [email protected]
Mail: Vital Design, 155 Fleet Street, Portsmouth, NH 03801